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What Do You Do On The B8 For Two Days?

On the one hand, at least they understand that things didn’t go well. On the other hand, well, my goodness:

A just-released report by MTA Inspector General Barry Kluger’s office reveals new and stunning details, including a few logic-defying decisions by supervisors and front-line personnel:

Assistant general managers at three southern Brooklyn depots said they knew many of the buses sent out into the storm were getting stuck. But they kept dispatching buses because they lacked authority to change service schedules.

When the bus division’s radio system crashed, some bus drivers who got stuck in the storm didn’t use their personal cell phones to call supervisors. They told investigators they believe NYC Transit rules prohibiting drivers from using cell phones remained in effect under any conditions.

There was “no plan for providing assistance to passengers taking shelter in snowbound buses.” Riders stranded on a B8 bus late Sunday night weren’t rescued until Tuesday morning. A pregnant woman and other riders spent 12 hours on the B65 before a bus superintendent arrived and drove them to their destinations.

See also: 2010 Blizzard.

Posted: December 20th, 2011 | Filed under: Things That Make You Go "Oy"
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