{"id":845,"date":"2006-03-20T12:13:49","date_gmt":"2006-03-20T20:13:49","guid":{"rendered":"https:\/\/www.bridgeandtunnelclub.com\/wordpress\/archives\/2006\/03\/because_theyre_not_parolees_so_much_as_they_are_our_clients_from_whom_we_should_be_getting_more_feedback_about_how_well_we_are_serving_them.html"},"modified":"2008-01-25T11:58:51","modified_gmt":"2008-01-25T16:58:51","slug":"because_theyre","status":"publish","type":"post","link":"https:\/\/www.bridgeandtunnelclub.com\/blog\/archives\/2006\/03\/because_theyre.html","title":{"rendered":"Because They&#8217;re Not &#8220;Parolees&#8221; So Much As They Are Our Clients From Whom We Should Be Getting More Feedback About How Well We Are Serving Them"},"content":{"rendered":"<p>Parole officers argue that <a href=\"http:\/\/www.nypost.com\/news\/regionalnews\/61276.htm\">Total Quality Management techniques aren&#8217;t necessarily applicable to every work environment<\/a>:<\/p>\n<blockquote><p><em>A detailed questionnaire that allows felons to judge the performance of their parole officers has the officers up in arms, claiming the ex-jailbirds are in no position to evaluate their work.<br \/>\nThe survey, a rough draft of which was obtained by The Post, asks ex-convicts about their employment status, drug use, living arrangements and how well their parole officers work with them &#8212; a query that makes the officers livid.<\/p>\n<p>&#8220;Do you know what a field day these violent felons, these vicious criminals are going to have?&#8221; asked an incredulous Parole Officer Manuelita Clemente, a council leader with Division 236 of the Public Employees Federation.<\/p>\n<p>. . .<\/p>\n<p>According to law-enforcement sources, the questionnaire was e-mailed to regional directors and area supervisors from parole administrators in Albany late last week.<\/p>\n<p>Sources also said the opinion polls will be distributed in waiting rooms of parole facilities, allowing ex-cons to fill the sheets out before their visits with the officers.<\/p>\n<p>. . .<\/p>\n<p>Among the queries that have parole officers steamed are: &#8220;My parole officer cared whether I completed parole . . . yes or no&#8221; and &#8220;Was the parole officer very interested in your problems on a scale of 1 (no) to 5 (yes).&#8221;<\/p>\n<p>&#8220;I am not supposed to be interested in them; my job is to supervise them,&#8221; said one parole boss who found that question particularly offensive.<\/em><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Parole officers argue that Total Quality Management techniques aren&#8217;t necessarily applicable to every work environment: A detailed questionnaire that allows felons to judge the performance of their parole officers has the officers up in arms, claiming the ex-jailbirds are in no position to evaluate their work. The survey, a rough draft of which was obtained [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[38],"tags":[],"class_list":["post-845","post","type-post","status-publish","format-standard","hentry","category-i_dont_get_it"],"_links":{"self":[{"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/posts\/845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/comments?post=845"}],"version-history":[{"count":0,"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/posts\/845\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/media?parent=845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/categories?post=845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bridgeandtunnelclub.com\/blog\/wp-json\/wp\/v2\/tags?post=845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}